harley davidson livewire
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Bikesales Staff6 Nov 2020
NEWS

Product recall: Harley-Davidson LiveWire

Charging system software glitch may cause electric drivetrain shutdown

The Australian Competition & Consumer Commission has issued a product safety recall for the Harley-Davidson LiveWire, the US brand's first volume production battery-electric bike that was recently launched in Australia.

The recall affects 41 motorcycles built between March 18 and August 20 this year, and sold in Australia between August 18 and October 19.

What are the defects?

The software in the On-Board Charging (OBC) System on affected motorcycles may initiate a shutdown of the electric vehicle powertrain, without providing reasonable indication to the rider that a shutdown sequence has been initiated. In some cases, the vehicle may not be able to be restarted or, if restarted, may shortly thereafter shut down again. In some cases, indicator lamps may be illuminated on the instrumentation prior to loss of propulsion. These indicator lamps include: The Traction Control (TC) lamp, the Anti-Lock Brake System (ABS) lamp, and the Failure Indicator Lamp (FIL).

What are the hazards?

Unexpected loss of propulsion of the vehicle while in motion without the ability to restart or remain restarted may increase the risk of a crash, increasing the risk of serious injury or death of the rider(s) or other road users.

What should consumers do?

Consumers with affected LiveWire model motorcycles should contact their nearest Harley-Davidson dealer immediately to arrange a service. The dealer will install new updated On-Board Charging (OBC) System software to rectify the issue, at no cost to the consumer.

Click here to view the full ACCC product recall notice.

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Written byBikesales Staff
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